Terms & Conditions

Last Updated: February 20, 2026

1. Company Information

Tungsten Pro is operated in the Nordics. For support, contact support@tungstenpro.fishing. We primarily serve Sweden, Finland, Denmark, Norway, and the Baltics.

2. Pricing & Payments

All prices are in EUR (or local equivalent) and include VAT. We accept major credit cards, PayPal, and regional providers like Klarna. Shipping is calculated at checkout.

3. Shipping & Delivery

Orders are processed in 1-2 business days. Delivery to Finland/Sweden takes 3-5 days. For transport damage, notify us within 48 hours with photographic proof.

4. Right of Withdrawal (Returns)

Under EU law, you have 14 days to return unopened products. Used or opened tungsten weights cannot be returned due to the precision nature of the coatings.

5. Warranty & Complaints

Our 97% pure tungsten is designed for high performance. We honor statutory complaint rights in Sweden (3 years) and Finland (Consumption Protection Act). Warranty excludes loss of weights due to snags.

6. Environmental Compliance

All products are 100% Lead-Free and REACH compliant. By using Tungsten Pro, you are helping protect Nordic wildlife and ecosystems.

7. Dispute Resolution

Disputes can be referred to ARN (Sweden), the Consumer Disputes Board (Finland), or the EU ODR platform.