Privacy Policy

At Tungsten Pro, we are committed to protecting your personal data and your privacy. This policy describes how we handle your personal information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Tungsten Pro operates within the Nordic region. For any inquiries regarding your data, please contact our data protection representative at privacy@tungstenpro.fishing.

2. Data Collection & Purpose

We collect and process personal data—including Identity, Contact, and Technical data—necessary for the following purposes:

Order fulfillment and logistics management (Contractual Necessity).
Compliance with local tax and accounting laws in SE, FI, and DK (Legal Obligation).
Enhancement of user experience and site performance (Legitimate Interest).

3. Data Sharing

Your data is shared only with trusted partners essential for our operations, such as payment gateways (Klarna/Stripe) and shipping providers (PostNord/DHL). We do not sell personal data to third parties.

4. Your Rights (GDPR)

As a user within the EU, you have extensive rights regarding your data, including:

Right of Access: Request a copy of the data we hold.
Right to Rectification: Correction of inaccurate information.
Right to Erasure: The "right to be forgotten" under specific criteria.
Right to Data Portability: Transfer of your data to another service.

5. Retention & Security

Personal data is retained only as long as required by law (typically 7 years for financial records). We employ industry-standard encryption and security protocols to prevent unauthorized access.